Política de privacidad

Your privacy is important to us. This Privacy Policy explains how Diamond Teeth Dental Clinic collects, uses, and protects your personal information when you use our website or services.

By using our website or providing your information, you consent to the collection and use of your data as described in this policy.

We may collect the following types of information:

• Personal identification information (name, email address, phone number) when you fill out our booking form or contact us
• Appointment preferences and treatment requests
• Medical and dental history provided voluntarily
• Website usage data (IP address, browser type, pages visited) through analytics tools
• WhatsApp communication content if you contact us via WhatsApp

Your information is used to:

• Schedule and manage dental appointments
• Provide dental treatment and patient care
• Send appointment reminders and follow-up instructions
• Respond to your inquiries and requests
• Improve our website and services
• Maintain patient records as required by the Egyptian Dental Syndicate regulations

Patient confidentiality is a cornerstone of dental practice in Egypt. The Egyptian Dental Syndicate's Code of Professional Ethics (Article 98) requires all dentists to maintain strict confidentiality regarding patient information and treatment details.

We do not share your personal or medical information with third parties without your explicit written consent, except as required by Egyptian law or for the purpose of resolving professional disputes through the Syndicate.

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

• Secure storage of physical patient records at the clinic
• Encrypted digital data where applicable
• Limited access to patient information to authorized clinic staff only
• Regular updates to our security practices

Our website may use cookies and analytics tools to improve your browsing experience and understand how visitors use our site. Cookies are small data files stored on your device.

You can choose to disable cookies through your browser settings, though this may affect some website functionality.

We may use Google Analytics or similar tools to collect anonymized usage data, which helps us improve our website content and performance.

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Under applicable Egyptian law and the Syndicate's professional ethics code, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal and medical record retention requirements)
• Opt out of non-essential communications

Patient medical records are retained in accordance with Egyptian dental practice regulations and the Syndicate's Code of Professional Ethics (Article 97). These records are maintained for the legally required period to ensure continuity of care.

Website usage data and marketing-related personal data are retained only as long as necessary for the purposes described in this policy.

Our website and services are not directed at children under the age of 18 without parental or guardian consent. For pediatric dental patients, a parent or legal guardian must provide all necessary personal information and consent.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• WhatsApp: +20 10 98226736
• Email: contact@diamondteeth.clinic
• Address: 637 Mortada Street, Gulf Tower, Entrance C, Janaklis, Alexandria